Virtual Executive Assistant · Administrative · Operations

Organized support for busy teams and growing businesses.

I am a detail-oriented Virtual Executive Assistant with 7+ years of experience providing administrative and operational support to executives and business leaders in fully remote environments.

Let's Work Together

What I do

I help clients stay organized, informed, and on schedule by taking ownership of the details behind their day-to-day operations.

Executive Support

Calendar and schedule management, inbox support, meeting coordination, document preparation, research, and confidential administrative assistance.

CRM Management

CRM organization, contact management, record updates, data quality checks, lead tracking, and maintaining accurate business information.

Project Coordination

Task tracking, deadline management, deliverable coordination, cross-team communication, and keeping active projects moving.

Process & SOPs

Creating and maintaining SOPs, documenting recurring workflows, and improving processes for greater consistency and efficiency.

Tools & platforms

Experienced with established systems and quick to learn client-specific tools and workflows.

HubSpot CRMAsanaClickUpNotionGoogle WorkspaceMicrosoft OfficeExcelLinkedIn Sales NavigatorPodcast Hosting PlatformsCanva

Experience

A background spanning executive assistance, business operations, marketing coordination, research, and client communication.

Marketing Virtual Assistant · Aspen Alley Creative

Mar 2026 – Present
  • Coordinate marketing operations, content scheduling, campaign tracking, follow-up, and cross-project communication.
  • Review marketing copy and social content for accuracy, tone, consistency, and publication readiness.
  • Organize digital assets, campaign records, and project documentation.

Virtual Executive Assistant · Oxford Valuation Partners

Oct 2022 – Jun 2025
  • Supported executive and business operations through reporting, CRM management, research, and administrative coordination.
  • Managed and maintained a HubSpot CRM database of 800 records, including categorization, updates, and audits.
  • Created and maintained SOPs to standardize recurring workflows.

Virtual Executive Assistant · DemandLab

Feb 2025 – Sep 2025
  • Supported leadership and cross-functional teams with documentation, reporting, communication, and administrative coordination.
  • Updated KPI dashboards and performance-tracking systems for executive decision-making.

Virtual Executive Assistant · Patient Mastery

Jul 2025 – Feb 2026
  • Managed confidential records and document workflows with a high level of accuracy.
  • Served as a primary point of contact for client inquiries and coordinated timely follow-up.

Virtual Social Media & Administrative Assistant · Strength of Seduction

Mar 2021 – Sep 2022
  • Provided administrative, content, research, tracking, and stakeholder communication support.
  • Introduced a CRM system and built tracking workflows for contacts, activities, and follow-ups.

How I work

Detail-oriented

I prioritize accuracy, consistency, and well-organized information.

Proactive

I track deadlines and follow-ups and communicate before issues become problems.

Independent

I am comfortable managing competing priorities and working remotely without close oversight.

Adaptable

I learn new systems quickly and adjust to the way each client prefers to work.

Education & certifications

B.S. Business Administration · Eastern Michigan University
Project Management Certificate · University of Adelaide
Certified Scrum Master (CSM) · Scrum Alliance

Let's connect

Looking for a reliable virtual assistant who can keep priorities organized and operations moving? I would love to hear about your needs.

mbeng.nto@gmail.com